With every new stand we ship, we enclose Care & Maintenance Instructions.

It is possible that the installer forgot to give you those instructions. We have posted on this website a copy of the Care & Maintenance Instructions, so you should make yourself a complete copy.

The instructions tell you to hose down the entire stand with fresh water each day of use. If you do this and still have appearance of rust on the stainless steel tubing, the cause is probably that you have an indoor pool and condensation of chlorine water vapor is accumulating on the handrails.

In an indoor pool facility, the humid air is water vapor containing chlorine. At night the rails on the stand cool off, and the water vapor in the rising warm air condenses on the cooler rails. When the water evaporates, it leaves a residue of chlorine on the stainless steel. Stainless steel is not impervious to chlorine. If you have a stainless steel sink at home, it doesn't rust because you are always running tap water on it which washes away any chlorine buildup that might otherwise occur. The stainless steel rails on your stand could rust from lack of use.

If it were used more, lots of wet hands would be wiping off the dried deposits of chlorine. For a stand installed on an indoor pool, the instructions are to "Hose off the entire stand with fresh water EACH DAY" (instead of each day of use).

The last item in the instructions gives a "how to" on the subject of rusting rails:

Regarding handrail material: 304 stainless is a good stainless steel for handrails in a swimming pool environment, but it is not rustproof. Clean with stainless steel cleaner and a cloth if rust appears. Rinse with large amounts of fresh water (not pool water).